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Frequently Asked Questions
Each order is made-to-order just for you. As such, please expect a 2-4 week production time before shipping for most products. Custom commissions, or high jewelry may require longer lead time. Please inquire if there is urgency or a deadline for an order. Megan-Marie wishes to accommodate your requests as best as possible.
All orders are made-to-order for you and are therefore final sale. If you have issues with your jewelry, however, do not hesitate to reach out to Megan-Marie here within 14 days of delivery. Megan-Marie will do her absolute best to provide you with a product you love.
Your jewelry is always created in recycled solid 14k gold. (For more details on the difference between gold karats, see below under title What's the difference between 10k, 14k, 18k, 24k gold?).
All designs that include diamonds are made from quality lab grown diamonds. You can expect your diamonds to be, at a minimum, of VS2-SI1 clarity (which means you won't see inclusions with your naked eye), and E-G color (which means they are colorless or near colorless). These are intentionally selected for elevated shine, longevity, and affordability.
The karats - not to be confused with carats used for gemstone weight - represent the proportion of gold in a mixture of metals (like silver, copper, nickel, iron, zinc, tin, manganese, cadmium, and titanium). The higher the karat, the more gold it includes, proportionally. 24k is 100% gold without any other metals mixed in.
Because gold is quite soft in nature, it will scratch very easily at high percentages. This is why 14k, which is 58.3% gold, is often used. The proportions of gold to other metals makes it more resilient to scratching, without losing much of the beautiful golden hue. 18k gold, which is 75% gold, has a more golden hue, is softer, and relatively more pricy. 10k is 41% gold and is harder, more yellow than golden, and more budget friendly. While it might do the trick, Megan-Marie Jewelry does not offer 10k gold. Inquiries for a different karat gold is always welcomed here.
While real gold is indeed more expensive, it is built to last. Gold fillers and gold plating are made using a tiny fraction of gold alongside cheaper metals, which tend to lose color, tarnish, produce allergic reactions, or leave green residue on your skin. Those options lead to more waste and pollution, which is not great for the environment. With real gold, the cost of your jewelry will become nominal after decades of ownership, and, because gold exists on earth in finite amounts, its value will rise over time. Lastly, gold can be melted and reused, which is a great way to honor circular design and keep your investment and be mindful of the environmental impact. In other words, it's worth it!
While all product listings are presented in yellow gold, your jewelry can often be made in rose gold or white gold. Sterling silver is not a primary metal used at this time, but feel free to inquire here for sterling silver, as well as for rose gold or white gold.
If you don't have a gold preference, Megan-Marie recommends finding out your skin's natural undertone by going to reputable makeup stores and asking the staff what yours is. Warm undertones tend to do well with yellow gold or rose gold. Cool undertones tend to do well with White Gold. If your skin tone is more neutral, you likely can wear all three!
To accurately find out your ring size, Megan-Marie recommends you go to a local jeweler and size each finger you want rings for. It is common your dominant hand may be slightly different from your non-dominant hand, so be sure to size each side and write it down somewhere! Another option would be to buy a simple sizer for yourself, such as this one here. When sizing yourself, the ring should be tight enough such that it doesn't slide over your middle knuckle too easily. Should take a little wiggling to get it on or off. When it is on, it should be loose enough to move around a little. Test a few sizes, at different times of days too, as fingers may swell throughout the course of a day, and pick the size that feels right for you.
Yes. You can wear your jewelry in the shower and even in steam rooms (be mindful that the metal gets hot on skin, though). You can also sweat in your jewelry. Salt water can be corrosive over time to the metals typically mixed with 14k gold, especially so with rose gold, so be mindful of how often you swim in salt water. If swimming in salt water, rinse and/or gently clean your jewelry soon after.
For longevity of your jewelry, consider taking your jewelry off whenever it could be exposed to salt water, perfumes, and chemicals like cleaning products or chlorine. Additionally, while 14k gold is resilient, be mindful of what activities you engage in while wearing your jewelry (e.g. gripping a heavy weight with rings, or aerial yoga with necklaces, etc).
Megan-Marie strategically designs pieces that are meant to look timeless yet current. In other words, your jewelry is intended to last years without losing allure or appeal. While gold trends may favor different gold colors (i.e. yellow, rose, white, etc.) it is recommended to choose a metal that best matches your natural undertones, as this is often the most flattering metal for YOU. Flattery trumps trends, after all. See more details above on determining your undertones, under title What Color Gold Should I Get?
With mindful wearing and good care, your jewelry can last generations. Make memories when wearing your pieces and share the stories as you hand them down. There are few things that can be handed down in this way, which is a big reason why Megan-Marie began crafting jewelry in the first place.
While your jewelry can be resilient and worn most of the time, to keep it in top shape for years to come, it is recommended you remove your jewelry any time it might be subjected to scratching, saltwater, or chemical exposure. Additionally, avoid spraying perfume directly on your gold. When storing your jewelry, place it in a soft pouch and in a cool, dry environment.
While you may drop off your jewelry for cleaning at a reputable and trustworthy jeweler, you may also use a soft bristle toothbrush with detergent-free soap and warm water to clean it. Gently scrub away oils and residue with the brush, rinse off, and lay to dry.
Gold, like many metals, can indeed scratch against hard surfaces, especially in higher karats. It is possible to get your items re-polished, but be mindful that polishing takes off surface metal each time so it is best to remove jewelry when it might be at risk for deep scratches.
If you would like a Megan-Marie item re-polished, there is a $40 fee + $15 per additional item. Please allow 1-2 weeks between shipping for this service. For resizing, please inquire here. This may also be accomplished at a reputable and trustworthy jeweler near you.
You can contact Megan-Marie through the contact page. She will be happy to assist you.